The Jira ITSM Action integration allows ThreatQ to automatically export incident, event, or report objects to Jira as tickets (issues), based on a data collection. This enables you to forward security tool alerts or analyst-created alerts to Jira for further tracking, investigation, and remediation.

The integration provides the following action:

• Jira ITSM - Create Tickets - exports objects from ThreatQ as tickets/issues in Jira ITSM.

The action is compatible with the following system object types:

• Events
• Incidents
• Reports

Jira Service Management is software designed to streamline IT service management (ITSM). It allows teams to collaborate on requests, centralize knowledge, and deliver services efficiently. Traditionally, Jira is used to manage tickets, incidents, and other requests. However, due to Jira’s customizability, it can be used to handle incident response and threat intelligence workflows as well.

Note: This action is intended for use with ThreatQ TDR Orchestrator (TQO). An active TQO license is required for this feature.